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Important message to all our Guests

We want to reassure you that we are taking all the necessary precautions to keep you and your loved ones safe.

Precautions we are taking to keep you safe at the Crown Manor House:

Social Distancing

  • One way systems and signage will be in place, we kindly ask you to follow these measures
  • We are working with our suppliers to make face coverings and gloves available to all our front of house and busy kitchen team behind the scenes, for their own safety and yours
  • We have removed and re-arranged furniture where possible to allow more space for distancing
  • Perspex screens are installed at our host stations and all payments will be contactless
  • Express check outs will be the norm, with your bill placed under your guestroom door

Cleaning

  • When checking in, you will notice an even higher standard of cleaning regimes in place, public areas are being sanitised even more frequently with hospital grade disinfectants
  • You’ll also see more hand sanitising stations around the Hotel, and we encourage all guests to use these

Eating and Drinking

  • Our bar will be open with an order and collection point for drinks
  • Our restaurant will be operating as usual, with half the tables removed. Please book in advance to avoid disappointment

In the Community

  • We have pledged our support to the #TreatOurNHS campaign offering nominated NHS staff a complimentary night’s stay for the first week of our re-opening. Please get in contact with us for more details and to nominate.

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What is the Book Direct promise?

Quite simply it means that if you book direct with any of the hotels in the New Forest displaying this logo, you will get the best rate available anywhere on the web – guaranteed

Lowest Prices

We guarantee the best rates for The Crown Manor House Hotel online on our own website and we’ll include breakfast free of charge. If you find it cheaper (which you won’t) we’ll match it and buy you dinner*.

No Reservation Fees

Our online booking system is free of charge. We do not charge you any booking fees or administration fees, and offer free cancellation.

Secure Booking

We take your privacy seriously. Our online reservation system is secure and your credit card and personal information is encrypted. We work to the highest standards and guarantee your privacy.

 

Terms & Conditions

The lowest rate guarantee applies within 24 hours of your reservation being confirmed. Upgrade is subject to availability. *Dinner is an allowance for one guest of £20. Cancellations are free up to 48hrs for flexible rates. The details supplied where the lower rate has been seen must comply with the same conditions, type of room, start and end date. The guarantee of the best online price will only be applied to private customer reservations, not with special rates or other rates that are the result of currency fluctuations or special circumstances, such as package breaks, special offers conference bookings or weddings.